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Support is underwater. Engineers spend half their day answering the same Slack questions. You just lost a deal because the prospect asked for documentation you don't have. If any of this sounds familiar, WTFM is the book you need. Written for founders, product managers, and engineers at startups — not professional technical writers — WTFM is a practical guide to standing up a documentation program from nothing. No big team. No dedicated budget. No prior experience required. You'll learn how to: This book is about documentation as a program: the systems, habits, and culture that keep your docs accurate, useful, and alive as your product moves fast and your team scales.
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